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Your cb688 account wallet connects directly to local payment rails — bKash, Rocket and Upay — so you can move money between your wallet and the account balance by following the steps shown inside the account area. Availability depends on your local law and eligible region.
Opening the deposit counter starts the moment you log in. We have connected bKash, Rocket and Upay as the local payment routes available in the account area — each one sits in the payment chip row so you pick whichever wallet you already use. Enter the amount that matches the minimum shown on the counter screen, confirm, and the balance update appears in your account once the wallet transaction clears.
Log in and navigate to the banking section of your account. The deposit counter is the first tab shown; select it to see the available local payment options.
Pick bKash, Rocket or Upay from the payment rail displayed. The counter will show the account number or QR detail to use for this transaction.
Type the amount — check the minimum shown on screen — then confirm inside your chosen wallet app. Keep the wallet receipt until the account balance updates.
Return to the account area and open the history tab. The deposit record appears there once the wallet network confirms the transfer to our payment system.
When your balance is ready to move out, go to the withdrawal tab inside the banking section of the account. The withdrawal screen shows which wallet options are active for your account at that moment — typically bKash, Rocket or Upay, depending on what is enabled for your account region.
Inside the banking section, switch from the deposit tab to the withdrawal tab. The page refreshes to show the methods available for your account.
Choose the wallet — bKash, Rocket or Upay — where you want the funds sent. Enter your registered wallet number carefully; it must match the one on your account.
Type the withdrawal amount within the range shown. Complete any identity or account verification step displayed on screen before you submit the request.
Your withdrawal request appears immediately in the account history tab with a status label. Check that label to follow progress without needing to contact support first.
Certain account actions — particularly larger withdrawals or a first-time wallet link — may prompt a verification step in your account area. We do not publish a universal document list because the fields shown depend on which step your account has reached and what your account history looks like at that point.
Every verification prompt is account-specific. Read each field label carefully and fill in only what the screen asks — do not add documents or details the form does not request.
If the verification step references your wallet, confirm it matches the bKash, Rocket or Upay number already saved to your account profile to avoid a mismatch flag.
After submitting, the account dashboard shows a status label for any open verification. Pending means it is in queue; in review means the team is checking; cleared means the account is active.
If a verification step is unclear, open the support chat inside the account area rather than resubmitting. The team can see your account state and advise on the exact next step.
The payment methods below are the local wallet routes we have connected for Bangladesh accounts. Each one appears in the payment chip row inside your account banking section. Select the method you actively use — the counter will show the account or reference details for that specific route. Never use a wallet number that belongs to someone else, as wallet ownership is checked against your account registration.
The bKash route is available in the deposit and withdrawal tabs. Use your registered bKash number and follow the counter instructions shown in the account area.
Rocket appears alongside bKash in the payment rail. Select it from the chip row and use the account number or reference detail shown on the counter screen.
Upay is listed as a supported local wallet option. The counter screen displays the transfer detail when you select Upay; confirm the amount matches what you entered.
After any deposit or withdrawal, two records exist — one in your mobile wallet app and one in the cb688 account history tab. Knowing how to line them up saves time when a status looks different on each side. The reference number generated during the transaction is the key link; it appears on both records when the payment route has completed correctly.
Every transaction generates a reference number shown on the counter confirmation screen. Copy this before closing the screen and check it against the matching entry in your wallet app receipt.
The account history tab uses status labels — pending, processing, completed or failed. Pending means the payment network has not confirmed yet; completed means the balance has moved; failed means the attempt did not clear.
Open the account area and select the history tab to see every deposit and withdrawal in date order. Each row shows the method used, the amount, the reference and the current status label.
Save the wallet app receipt and a screenshot of the account history row for each transaction. If a discrepancy appears later, these two records together give the support team enough detail to investigate.
We approach account security as a practical process rather than a list of abstract promises. The steps below reflect the checks that sit between your wallet transaction and your account balance — each one is a point where a mismatch or anomaly can be caught before it affects your funds. If anything looks wrong at any of these points, the support route inside the account area is the direct line to the team.
Always access your account through the cb688 domain. Bookmark the address after your first login and use that bookmark each session — this keeps you away from lookalike addresses that may imitate the account login page.
Our account system links each withdrawal to the identity details registered at signup. A withdrawal to an unverified or mismatched wallet number is paused automatically until the account team confirms ownership.
The bKash, Rocket or Upay number on your account must belong to you personally. Attempting to withdraw to a wallet number not registered to your own name triggers a manual account review before funds are moved.
The support chat inside the account area is the verified contact path for banking questions. Do not use third-party contact numbers or social accounts claiming to represent cb688 — only the in-account route is confirmed.
These questions cover the banking steps we hear about most from accounts in Bangladesh. If your question is not answered here, open the support chat inside your account area for account-specific help.
The deposit counter in your account banking section shows bKash, Rocket and Upay as the available local routes. Select the wallet you use, then follow the account number and reference instructions shown on the counter screen at that time.
Check the account history tab first — the status label there shows whether the deposit is pending, processing or completed. If the status has not moved after a reasonable wait, contact support via the in-account chat with your wallet receipt and the transaction reference number ready.
Open the banking section, select the withdrawal tab, then choose bKash from the available methods. Enter the bKash number registered to your account and the amount within the range displayed, complete any verification step shown, then submit.
Verification fields are shown inside your account area and vary by account stage. We do not publish a single document list because each prompt is specific to your account step. Follow the on-screen fields exactly and avoid submitting anything the form does not ask for.
Do not submit a second transaction. Take a screenshot of your wallet receipt and a screenshot of the account history row showing the status label. Contact support through the in-account chat and share both screenshots so the team can check the reference on their end.
The withdrawal counter displays the minimum and maximum range for your account at the time you open it. We do not publish a fixed figure here because account conditions may vary — check the counter screen directly before you enter an amount.